More Than Words is a show about C.L.E.A.R. Communication. C.L.E.A.R. Is a communication model consisting of the following elements:
- Context – context is the environment and situation surrounding your communication. Learn more
- Listening – listening to understand is the goal. Learn more
- Empathy – we focus on understanding how the other person feels because we understand that emotions impact communication significantly. Learn more
- Awareness – being aware of how we are being perceived, as well as how we are feeling about the other person helps us be more effective.Learn more
- Rapport – our objective is not getting someone to understand us. Rather, it is to make the other person feel understood. That is the quickest route to rapport. Learn more